Description:
We are looking for a dedicated and friendly Customer Care Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to problem solve with customers. This role will involve resolving customer inquiries, providing product information, and ensuring customer satisfaction.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely manner
- Assist customers with product information, pricing, and availability
- Resolve customer complaints and issues with professionalism and empathy
- Update customer accounts and records as needed
Requirements:
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Ability to work well in a team environment
- Previous customer service experience is a plus
To apply, please send your resume. We look forward to hearing from you!