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Role and Responsibilities
The Housekeeper is responsible for any combination of cleaning duties on the fitness floor, locker rooms, common areas, aquatic center and offices. Housekeepers work under the direction of the Housekeeping Lead.
Specific Responsibilities
Essential Functions
- Keep locker rooms spotless and neat at all times
- Maintain cleanliness of fitness equipment
- Keep fresh towels and consumables stocked
- Respond to special housekeeping needs as requested by GM/ Housekeeping lead or other department managers .
- Use housekeeping equipment to maintain a spotless center environment
- Report to manager about broken equipment, dispensers, burned out lights
- Make sure all housekeeping equipment is in good working order
- Administer emergency care to members and guests in need of assistance
- Work as a TEAM with all other departments
- Other duties and responsibilities as assigned by supervisor
Other Functions
- Monitor inventory of supplies and report needs to Housekeeping Lead/GM/ or other department managers
- Be responsive to any reasonable request from a member
- Turn in any member items to lost and found at the service desk
- Be knowledgeable about all programs and activities offered throughout the center
- Promote club services and activities
- Assist with keeping the center well stocked and clean
- Attend Active Wellness site meetings and trainings
- Handle injury and illness and security incident reporting
Qualifications and Education Requirements
- At least three (3) months experience in housekeeping or janitorial services and three (3) months customer service experience desired; experience in hospitality or health clubs is a plus
- Must be detail oriented, organized and highly responsive with a commitment to customer service
- Strong verbal communication skills
- Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness industry
- AED/CPR/First Aid Certified
- Proof of citizenship or legal status
Physical and Working Conditions
- Ability to take the responsibility for the health and safety of others
- Ability to stand for several hours in a same shift; ability to lift 25 lbs
- Fitness club environment
- Must follow OSHA and Active Wellness safety standards
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Active Wellness LLC is an equal opportunity employer.