Compensation: $24.42/hr
Location: Bayside, CA
Employment Type: full-time
Job title: Billing Clerk
About Us
StreamGuys, a local, international streaming media company based in Bayside is looking to fill a strategically important position in accounting and customer service as a Billing Clerk.
We are looking for a computer savvy, detail-oriented clerk, a fast learner, and motivated person.
Any broadcast background would be a fabulous addition.
This is a customer-facing billing position, dealing with internal teams and customers in a helpful and consistent manner. People skills a MUST.
Activities & Responsibilities:
Working directly under and in collaboration with the Controller, the Billing Clerk would be responsible for
- Responding to customer calls and emails
- Prepare and issue invoices to clients in a timely manner
- Monitoring ticketing system and responding to tickets
- Processing new orders, change orders and account cancellations
- Monthly batch credit card processing tasks
- Entering payments and credit card statements
- Manage accounts receivable, ensuring all payments are processed accurately.
- Supporting the Controller with Accounts Payable functions
- Product and billing reporting tasks
- Collaborate with other departments to resolve billing discrepancies and inquiries.
- Auditing systems, data, and tasks for completion of work
Skill Sets Used:
- Data entry and reporting tasks via QuickBooks
- A high level of experience and capability with the Microsoft Office Suite
- A high level of experience and capability with the Google Suite
- Experience with online SaaS platforms for billing and product tasks
- Strong organizational skills and attention to detail are critical for success
- Ability to work independently as well as part of a team in a fast-paced environment
- Customer service skills
If you possess the necessary skills, we encourage you to apply for this exciting opportunity as a Billing Clerk.
Benefits:
Comprehensive benefits package
Opportunities for professional growth and development
Monday – Friday, 8am - 5pm with an estimated 40 hours per week, allowing for a healthy work-life balance
How to Apply:
Please submit your resume and a cover letter highlighting your relevant experience and why you would be a great fit for this role to jobs@streamguys.com.
StreamGuys is an equal opportunity employer. Join our team and help us shape the future of streaming media delivery!