West Coast Arborists, Inc. a union company and industry leader in tree maintenance, is hiring experienced Office Manager/Customer Service Representative for Fresno office.
JOB DESCRIPTION
Provide customer relations and support for a growing municipal contractor. Acts as liaison between customers and tree care crews. Provide general support to designated Area Manager and assistance to Customer Service Manager.
WORK HOURS
6:30am to 4:30pm, Monday through Friday.
SALARY RANGE
Starting salary is $66,560.00- up to $108,900.00 per year D.O.E.
OTHER COMPENSATION
Heath Insurance
Dental Insurance (shared cost 50/50)
401K Retirement Plan
Vacation/Holiday Pay
Paid Sick Time Pay
Credit Union
Bonuses
QUALIFICATIONS
Education to include High School diploma with some college courses. High level of organizational skills, along with basic clerical aptitude. Working knowledge of MS Excel and Word.
Bilingual Spanish-speak, read, & write-fluent-required
REGULAR JOB DUTIES
Run administrative functions for satellite office
Accept applications and perform initial interview
Manage local accounting functions
Maintain, organize and update filing systems
Read and analyze contract documents
Assist Area Manager with Regional Customer/Safety Meetings, and general office support as needed
Facilitate contracting functions: mapping, underground service alert, data entry, field book preparation, list preparation, public relations, errands, etc.
Respond to customer service inquiries; act as liaison between the company and its clients as well as the general public
Perform other clerical duties such as sorting, copying, posting and addressing and/or stuffing envelopes, etc.
Report information to corporate office in Anaheim
May perform other routine duties such as typing of labels, forms, and simple correspondence, sending Fed-Ex, and other duties as required
SOFTWARE
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
CERTIFICATION/LICENSES RECOMMENDED
Valid Driver’s License
Some College Courses
CONTACTS
Interested candidates complete an online application on the website at www.wcainc.com and submit resume.
Hiring Coordinator-800-521-3714
wcahiring@wcainc.com
E.O.E.
Tags: office manager, customer service representative, receptionist, hiring, liaison, contracting functions, prepare fed ex, prepare mail, answer phones.