Lead Software Engineering- Middleware Reliability Engineering

Transform global payment systems through automation and innovationAbout The RoleJoin Visa's Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. You'll lead hands-on software engineering efforts for our automation and observability initiatives, ensuring the seamless processing of billions of transactions across the world's largest payment network.What You'll DoDrive Resiliency and Availability: Partner with Platform Engineering and Product teams to enhance middleware reliability across Visa's network, implementing operational best practices and integrating quality measures throughout the product development lifecycle.Champion Automation: Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our middleware infrastructure.Infrastructure as Code: Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments.CI/CD Optimization: Enhance our continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and git to accelerate software delivery and improve code quality.Observability Enhancement: Integrate middleware products with Prometheus, Grafana, ELK, and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues.Drive Innovation: Lead our evolution toward cloud-native solutions and modern DevOps and Observability practices.AI Integration: Develop integrations with AI/ML frameworks, chatbots, and agents to enhance automation and operational intelligence.Lead Technical Growth: Mentor team members on software development and promote DevOps best practices across the organization.Why You'll Love ItMeaningful Impact: Your automation will help process billions of transactions globallyTechnical Growth: Work with cutting-edge technologies and shape architectural decisionsProfessional Development: Regular learning opportunities and conference attendanceWork-Life Integration: Flexible hybrid schedule (2-3 days in office)Inclusive Environment: Join a team that values diverse perspectives and collaborative problem-solvingSecurity FocusExperience with HashiCorp Vault and secret managementUnderstanding of security best practices and PCI and SOC compliance requirementsExperience implementing and troubleshooting mutual TLS authentication protocols for secure service-to-service communication in distributed systems is required.Understanding of security best practices and PCI and SOC compliance requirementsKnowledge of identity and access management principles What Makes You ThriveYou're passionate about automation and infrastructure as codeYou enjoy mentoring and knowledge sharingYou approach problems systematically and thoughtfullyYou value collaboration and clear communicationYou're eager to learn and adapt to new technologies Team CultureYou'll join a collaborative environment that:Embraces diverse perspectives and innovative solutionsPromotes knowledge sharing and continuous learningValues work-life balance and sustainable practicesEncourages experimentation and creative problem-solvingSupports career growth and professional development Impact & GrowthIn this role, you'll:Set the Middleware Reliability Engineering vision and strategy at VisaMentor and grow technical talentDrive adoption of modern DevOps practicesInfluence architectural decisionsBuild systems that process billions in transactionsPioneer AI/ML integration in operational toolingThis is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.