Product Operations Specialist - Remote

Reporting to the Director of Product Management, the Product Operations Specialist plays a crucial role in ensuring the smooth functioning of product development and operations within Experian Health. This will involve coordinating teams, optimizing processes, and driving the delivery of products to market. The specialist is a liaison between different departments, facilitating communication, streamlining processes, and providing valuable insights to enhance product development and customer experience.You will:Process Optimization:Analyze existing product development and operational processes to identify inefficiencies or areas for improvement.Develop and implement streamlined processes and workflows to enhance product delivery and operational effectivenessData Analysis and Reporting:Collect, analyze, and interpret data related to product performance, operational metrics, and customer feedback.Create and maintain reporting tools to support data-driven decision-makingCollaboration:Work with product managers, engineers, marketing, and other teams to ensure understanding and execution of product strategies.Facilitate communication and collaboration between different departments to address any operational challengesProject Management:Manage product-related projects, including product launches, updates, and enhancements.Track project progress, manage timelines, and ensure that all partners are informed and engagedProblem Solving:Identify and troubleshoot operational issues that may impact product performance or delivery.Develop and implement solutions to address any operational challenges or bottlenecksDocumentation and Training:Create and maintain comprehensive documentation for product operations processes and procedures.Provide training and support to team members on new processes or toolsPerformance Monitoring:Monitor goals related to product operations and suggest improvements based on performance data.Ensure compliance with organizational standards and industry best practicesChange Management:Lead change management projects to ensure smooth transitions and adoption of new processes and systems.Develop change management plans, including communication strategies, training programs, and support mechanismsCollaborate with partners to address resistance and ensure successful implementation of changes