Vacancy caducado!
Job Description
- Effectively manage the end to end Ocean Freight Export processes
- Selected suitable carriers to meet shipments requirements and needs by frequently having meetings and/or sending guidance via E-mails to booking staff
· Daily problems solving including but is not limited to secure more vessel space to meet supplier’s demand on booking requirements
- Serves as the escalation contact for customer’s Ocean Freight Export shipments; responsible for the financial aspects and results; sets, communicates, and drives KPIs to ensure customer satisfaction
- Assumes responsibility for good working practices, safety, and security for customer shipments and staff
- Collaborate with internal customers (Ocean Gateway, Trucking, and, Handling etc.) for seamless customer service and improve process flows; engage with sales to grow business by participating in sales meetings and customer calls
- Review and manage month end reports, review P/L, open Accounts Payables Accounts Receivables; escalates carrier performance issues when required with the US Ocean Freight Product team
- Other tasks assigned as needed
Qualifications
- 7+ years' experience of Ocean Freight Forwarding, Export experience preferred
- Breakbulk and woodchip vessel experience
- 3+ years' supervisory/leadership experience strongly preferred
- BA/BS Degree
- Hazmat / Dangerous Goods working experience preferred
- Strong ability to develop, coach, train, and mentor staff to success
- Exceptional communication skills (verbal, written, and presentations)
- Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)
- Demonstrated leadership ability to include driving KPIs, employee engagement / team building.
Additional Information
All your information will be kept confidential according to EEO guidelines.