Vacancy caducado!
We are looking for a skilled System Administrator with proven experience in a business technology environment and a college degree in computer science. We are a fact-paced shop with a family atmosphere. Our diverse clientele means there is plenty of opportunity to expand your professional knowledge and advance your career.Benefits and compensation:This is a fulltime, hourly position with compensation determined on experience and qualifications. Full time employees who have met eligibility requirements have access to health insurance options, including life, dental, and medicalas well as a 401k with 4% match. Additionally, we endeavor to foster a friendly environment focused on collaboration and professional growth: we are proud to offer our employees complimentary access to industry leading training and cost reimbursement for all passed and approved certifications.Required Qualifications:
- 3-5+ years' experience in computer support and/or a college degree in computer science or a related field
- Experience at a managed service provider, or business/education IT
- Demonstrable knowledge of computer technology and networking
- Microsoft, CompTIA and other industry certifications
- Experience in remote management/ technology service ticketing
- Maintain appropriate certifications as required and outlined by the team leadership.
- Maintains and administers computer networks and related computing environments.
- Performs data backups.
- Performs disaster recovery operations.
- Diagnoses, troubleshoots and resolves hardware, software or other network issues.
- Plans, coordinates and implements network security for hardware and software.
- Installs software and sets up hardware.
- Maintains applications and/or virus protection measures.
- Monitors network performance and makes adjustments, corrections and/or changes as necessary.
- Works with users via phone, email, and chat to solve problems or make adjustments and/or improvements.
- Keep detailed, accurate notes on work performed for internal auditing and client information,
- The company reserves the right to add or change duties at any time.
- Experience in a mixed technology multi-site and multi-platform environment with experience in personal computing, desktop configuration, virus removal and full breadth of understanding in all desktop support disciplines.
- In-depth knowledge of Windows Operating systems and Microsoft applications.
- Familiarity with Apple products and OSX environment major plus
- Customer focused and team oriented with excellent written and communication skills.
- Self-motivated and an independent worker and thinker with strong trouble-shooting and analytical skills. Proven ability to prioritize and execute tasks effectively in a fast paced environment.
- Ability to work on multiple priorities and/or projects simultaneously.
- Excellent listening, team building and communications skills, both verbal and written.
- Strong customer relationship skills.
- Organized, detail oriented and self-motivated.
- Ability to provide and maintain detailed documentation on each job.
- Strong computer skills and the ability to effectively communicate through e-mail.
- Knowledge in advanced networking configurations.
- Problem-solving abilities and ability to meet reasonable deadlines.
- Willingness to develop professionally.
- High emphasis on customer service and professional image.
- Excellent organization skills to be able to carry out assignments with little supervision; Ability to work independently and in a fast-paced environment
- Excellent time management, organizational and problem-solving skills
- Can work proactively and collaboratively with entire staff.
- Strong conflict resolution skills and negotiation skills are essential.
- The ability to work on multiple, concurrent tasks and adapt to shifting priorities and demands while maintaining a friendly and calm demeanor.
Vacancy caducado!