Job Title: Store Support - Midwest Flooring Installation LLC
Job Description:
Midwest Flooring Installation LLC, a premier floor covering installation company exclusively partnering with an exceptional Big Box Home Improvement Centers, is seeking a dedicated individual for the role of Store Support. This position plays a critical role in driving pipeline & sales and ensuring exceptional customer experiences across our store locations, reflecting our commitment to quality and customer satisfaction.
Key Responsibilities:
- Collaborate with store teams to drive sales through exemplary sales techniques, comprehensive product knowledge, and guidance on the installation process.
- Support stores in generating and managing sales leads, ensuring customer pre-qualification to streamline the selling process for Midwest Flooring Installation LLC.
- Conduct in-house training sessions for retail teams, focusing on sales and service procedures for floor-covering products, ensuring associates are equipped to provide expert recommendations.
- Implement and support day-to-day service strategies to meet and exceed customer expectations.
- Propose and implement policies and procedures aimed at enhancing cost-efficiency and effectiveness of floor covering installation services.
- Gather feedback from stores and customers, providing detailed reports to Midwest Flooring Installation LLC leadership to continuously improve service delivery.
Essential Skills:
- Strong leadership abilities with a focus on team collaboration and motivation.
- Excellent time management and organizational skills.
- Effective problem-solving capabilities, particularly in fast-paced environments.
- Superior multitasking skills with clear and concise written and oral communication.
- Ability to identify issues and develop practical solutions.
- Flexibility and willingness to travel locally, with occasional overnight stays as needed.
Educational Background:
- High school diploma or equivalent (associate degree or higher preferred).
- Prior experience in retail flooring sales with a technical background is advantageous.
Work Schedule:
- Work may be conducted within the retail stores, with occasional travel to other locations as required.
- Flexibility in scheduling to accommodate weekend and holiday availability.
Job Type: Full-time
Salary: $40,000.00 - $50,000.00 per year
Benefits: Health insurance, Dental insurance, Vision insurance, Life insurance, Vacation time, Paid time off, 401K Plan, Vehicle Allowance
Schedule: 8-hour shift, Weekend availability, Holiday availability
Experience: Retail Flooring Sales: 1 year (Preferred)
This role presents an exciting opportunity for individuals passionate about sales, customer service, and leadership within the retail flooring industry. Join Midwest Flooring Installation LLC in our commitment to excellence and customer satisfaction.
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