Senior Information Technology Support Specialist (Service Desk) puesto vacante

Vacancy caducado!

Position Purpose:

Serve as the primary contact in providing customer service and technical support to internal partners and vendors with complex issues. Act as a technical resource for other IT Support Specialists.
Respond to requests for new services
Document workflow of processes within the organization
Investigate, research and troubleshoot complex IT related issues
Identify training needs, perform new user IT training and communication of IT policies and standards
Perform scheduled departmental audits and report findings to management
Act as a technical resource for other IT Support Specialists

Education/Experience: High School diploma or equivalent. Bachelor's degree in Computer Science, MIS or related field preferred. 3+ years of related experience. Required:Operating system and desktop productivity software knowledge (i.e. XP, Win 7, MS Office 2007/10, McAfee, SCCM, etc.) to provide desktop support. Solid foundation with the installation & support of relevant hardware (i.e. Laptops, Thin Clients, Desktops, printers, etc.). Able to multitask and adapt to a high call volume environment.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Vacancy caducado!

ID	#5473308
Estado	Arkansas
Ciudad	Little rock
Tipo de trabajo	Permanent
Salario	USD TBD TBD
Fuente	Centene Corporation
Showed	2020-11-03
Fecha	2020-11-02
Fecha tope	2021-01-01
Categoría	Ingeniería de Internet
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Job Details

Senior Information Technology Support Specialist (Service Desk)