Vacancy caducado!
Body Shop Manager – Randall Ford is looking for Leadership in the Body Shop! Top Compensation, Growing Body Shop, Randall Ford in Fort Smith, Arkansas. Benefits include: Health, 401(k), Life, Dental, and Vision.
SUMMARY
Develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume. Provides a reasonable department operating profit, and maintains customer satisfaction standards while controlling expenses. Directs the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels, and maintaining quality standards.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, and monitors the performance of all body shop employees.
Prepares and administers an annual operating budget for the body shop.
Directs and schedules the work of all body shop employees.
Establishes and maintains good working relationships with insurance adjusters.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Implements aggressive marketing plan to increase body shop business.
Monitors technicians' daily productivity reports and corresponding payroll records.
Gives fair estimates on costs and time required for body work.
Follows up on parts department orders to ensure parts availability.
Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Checks quality of completed work.
Handles customer complaints immediately and according to dealership's guidelines.
Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties.
Prepares final billing for completed repair orders.
Controls accounts receivables for body repair work.
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Provides necessary training.
Ensures that proper safety equipment is available and being used properly.
Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.
Keeps abreast of new equipment and tools available and recommends purchases.
Ensures that the work areas and customer waiting area are kept clean.
Attends managers meetings.
Maintains professional appearance.
MARGINAL DUTIES
Marginal Duties include the following. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Two to four years related experience and/or training; or equivalent combination of education and experience.
Four to ten years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Automotive Service Excellence (ASE) Certifications
Automatic Transmission/Transaxle Certification for Auto/Light Truck
Brakes Certification for Auto/Light Truck
Electrical/Electronic Systems Certification for Auto/Light Truck
Engine Performance Certification for Auto/Light Truck
Engine Repair Certification for Auto/Light Truck
Heating and Air Conditioning Certification for Auto/Light Truck
Manual Drive Train and Axle Certification for Auto/Light Truck
Suspension and Steering Certification for Auto/Light Truck
Damage Analysis and Estimating Certification for Collision Repair
Mechanical and Electrical Components Certification for Collision Repair
Non-Structural Analysis and Damage Repair Certification for Collision Repair
Painting and Refinishing Certification for Collision Repair
Structural Analysis and Damage Repair Certification for Collision Repair
Assembly Specialist Certification for Engine Machinist
Cylinder Block Specialist Certification for Engine Machinist
Cylinder Head Specialist Certification for Engine Machinist
Brakes Certification for Medium/Heavy Truck
Diesel Engines Certification for Medium/Heavy Truck
Drive Train Certification for Medium/Heavy Truck
Electrical/Electronic Systems Certification for Medium/Heavy Truck
Gasoline Engines Certification for Medium/Heavy Truck
Heating, Ventilation, and Air Conditioning Certification for Medium/Heavy Truck
Preventive Maintenance Inspection Certification for Medium/Heavy Truck
Suspension and Steering Certification for Medium/Heavy Truck
Automobile Parts Specialist Certification
Medium/Heavy Truck Parts Specialist Certification
Air Conditioning Certification for School Bus
Body Systems and Special Equipment Certification for School Bus
Brakes Certification for School Bus
Diesel Engines Certification for School Bus
Drive Train Certification for School Bus
Electrical/Electronic Systems Certification for School Bus
Suspension and Steering Certification for School Bus
Advanced Series - Automobile Advanced Engine Performance Certification
Advanced Series - Truck Advanced Electric Diesel Engine Diagnosis Certification
Light Vehicles - Compressed Natural Gas Certification for Alternate Fuels
I-CAR Certificate of Advanced Training
Advanced Vehicle Systems
Aluminum Repair, Replacement and Welding
Collision Repair 2000
Detailing
Electronics for Collision Repair
Executive Seminar
Finish Matching
Glass Replacement
Plastic Repair
Steering and Suspension
Understanding Collision Repair
Workplace Hazardous Materials
Manufacturer Training
Paint Manufacturer Training
State Emission Certification
State Sales License
State Vehicle Inspector Certification
Valid Driver's License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Vacancy caducado!