JOB OVERVIEW
We are seeking an on-site, detail-oriented and highly organized Identity Verification (IDV)/Onboarding Specialist with an investigative mindset to join our growing team. This crucial role involves the timely review of ID Verification exceptions from the Onboarding process to ensure smooth and efficient onboarding. A key component is the meticulous review and verification of Applicant-supplied identity information and documentation to the true named party (TNP), ensuring compliance with all relevant regulations and business requirements.
The specialist will utilize various internal and external systems, tools, and technologies for processing and communication, adhering to defined procedures for identity verification and onboarding, ensuring compliance with state and federal laws.
COMPETENCIES – SKILLS
· Knowledge of KYC (Know your Customer) , IDV (Identification & Verification ), and Fraud
· Excellent written and verbal communication skills in English.
· Strong customer service skills, with the ability to interact with internal partners and external customers diplomatically and tactfully.
· Strong critical thinking skills.