Vacancy caducado!
Apex Systems is looking for an Oracle Developer/Software Engineer for the Bentonville area. Oracle Developer/Software Engineer
- It is preferable if the candidate has previous experience of working in cloud and on-prem technologies
- Should have experience in reviewing the integration design and suggest best practices.
- Should work as a liaison between Consulting, Support and Cloud Services to ensure smooth and efficient implementation and integration between technical and functional system requirements during on-boarding of new customers or during upgrades or patch updates
- It is mandatory to have good knowledge of Oracle RDBMS concepts and administration. Knowledge of RAC (Real Application Cluster) is an added advantage.
- performance tuning of PL/SQL
- Candidate should be able to review an existing application set up and perform an assessment for suitability to upgrade
- Should have strong analytical skills and problem solving skills. Knowledge of any defect management tool will be an added advantage.
- Ensures quantity and quality content in the Knowledge base. Should be able to drive a KT and Transition plan effectively.
- It will be an added advantage to have a candidate with knowledge of incident, problem and change management process.
- Responsible for incident resolution for specific set of customers within the specified POD / Product / Project
- Adheres to priority based management based on impact + urgency
- Drive Service Improvement Plans and ensuring the Incident Management process is performed as designed
- Bachelor's Degree in Engineering or Masters degree in Computer Applications or other equivalent technical field.
- Associate has good English language Skills both verbal and written
- Associate has expert customer service/phones skills - Being able to walk associates through advanced tasks over the phone and dealing with difficult customers
- Must have excellent communication and interpersonal skills to interact with a wide variety of internal and external personnel with emphasis on follow-through and reporting.
- Must have excellent organization and technical documentation skills.
- 5 to 8 years' work experience
- Must have experience with pricing modules like SP,MDO and PROMO.
- Proficient in Oracle SQL, PL/SQL, Shell scripting
- Nice to have - Proficiency in Windows/Unix commands and troubleshooting skills
Vacancy caducado!