Vacancy caducado!
Network Operations Center (NOC) Operator I Apex Systems has an opening for a NOC Operator to sit onsite in Tempe AZ. If you feel that the below description matches with your experience and career aspirations then please send your resume to Aaron Brown at Apex Systems: The Network Operations Center (NOC) Operator monitors and manages operations of the systems and services. This position handles tier 1 - 2 support for systems/application administrators as needed for installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This is a learning position and the NOC Operator will receive close supervision from management and will also be mentored /trained by more experienced NOC Operators.
The Network Operations Center provides the company 24/7 coverage and Operators are expected to work outside normal business hours to include weekends and holidays. Responsibilities:- While learning the NOC Operator position and how to navigate the Company's systems and processes this position utilizes self-study, standard operating procedures and reviews existing documentation to accomplish tasks
- Provides support for network communications equipment, including switches, routers, firewalls, and IPsec VPNs
- Under management supervision, prioritizes and address events that are detected by monitoring systems
- Handles facilities provisioning (installing racks, setting up power, installing Ethernet, fiber and console, and cables networks/server equipment)
- Handles facilities maintenance (monitoring and management of air-conditioning, UPS, generators, and power distribution)
- Follows documented procedures to resolve issues; asks clarifying questions as needed
- Greets and collaborates with vendors for equipment maintenance and repair coordination
- Creates documentation for common issues and resolutions
- Escalate issues and communicate details succinctly
- For consideration candidates will need a High school diploma (or equivalent combination of education and experience) required
- Must have zero (0) to two (2) plus years' related experience working with computers
- If no related experience, should have related technical computer training through an accredited program and/or related technical certification(s)
- Beginners MS Windows, Linux, other operating system knowledge
- Familiarity with Patch Management
- Familiarity with Virtual Infrastructure and Hypervisors
- Ability to ask for relevant information to help diagnose issues
- Ability to multi-task, good time management and ability to prioritize workload
- Good interpersonal skills and willingness to work as a team player
- Good communication skills (verbal and written)
- Must have the ability to work evenings, weekends and holidays
Vacancy caducado!