Engineering Manager

At Fairmont Scottsdale Princess, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. The Engineering Manager is responsible for but not limited to the oversight of the guest rooms, guest room technicians, and routine preventative maintenance to meet or exceed Fairmont Standards.  This encompasses guest room corridors, breezeways, patios, and exterior building repairs as needed. Reporting to the Director of Engineering, Operations, responsibilities and essential job functions include but are not limited to the following:Responsible for ensuring all guest and colleague related room calls are responded to and repaired within a timely fashionFollowing up to ensure all SCORE tickets are repaired and responded to as soon as the room(s) becomes availableResponsible for compliance with all LQA and AAA standards in regards to the guest room product and serviceResponsible for the coordinating all room blocks with the assistance of the Front Desk.  Room blocks will be used for but not limited to mitigation of guest disturbance or complaints, guest room and building preventative maintenance/repairsAssist with providing guest room related training for service and product, alongside safety protocols and proper usage of PPEWill be required to work weekends, holidays and shift work as scheduledConsistently offers professional, engaging and friendly serviceCorrect and report any fire hazards or health and safety hazardsFollow department policies, procedures and service standardsFollow all safety policies