Customer Service Dispatcher-Remote (Phoenix Metro) IMBServ

IMBServ is a non-emergency medical transportation (NEMT) provider to Veterans nationwide. We are seeking dependable, experienced customer service agents and dispatchers to add to our 24/7/365 operations team. Qualified candidates should have a proven ability to work in a remote environment, while adhering to company procedures and standards, maintaining productive results. They should have experience in a call center/customer service environment in the transportation industry. Timely and professional communication drives success. The ideal candidate will have strong organizational and planning skills to aid in their problem-solving abilities. Microsoft Office product skills are required. All incoming and outgoing calls are for the purpose of monitoring existing transports and creating new ones. We do not do cold sales calls. All positions are currently remote, but eventually will transition to in-office operations. If you are interested in an excellent remote work opportunity and have a strong work ethic, along with the above experience, we want to hear from you. Please email your resume and interest letter. Positions are being awarded to candidates in the Phoenix metro area.