We are seeking a highly motivated and customer-oriented service technician for our Chandler location. Your primary responsibility will be repairing printers. This is a full time in-house tech position with some opportunity to repair onsite.
Strengths:
-Problem Solving skills
-Communication both with customers and staff
-Collaborate with technical support to resolve problems/issues
-Multitasking in a fast-paced environment
-Experience: 1-3 years of printer repair experience: Zebra printer repair experience a plus.
-Strong computer knowledge
Responsibilities:
- Primary responsibility will be for a full range of repairs and service procedures including diagnosing, troubleshooting, installations, upgrades.
-Provide customer technical support and problem solving to resolve customer reported issues. Maintain service agreements and provide updates.
-Provide technician support to sales team members.
-Participate in any scheduled projects along with performing Preventive Maintenance.
-Contract costing and maintaining contract records.