We are seeking a reliable and enthusiastic Front Office Receptionist to join our team long term. This role is vital to our practice, as you will be the first point of contact for our patients. The ideal candidate will be professional, friendly, and organized, with excellent communication skills and a passion for delivering outstanding customer service.
Responsibilities:
Greet and check in patients, ensuring a warm and welcoming experience
Manage phone calls, emails, and patient inquiries with professionalism
Schedule and confirm appointments, optimizing the office calendar
Assist with patient co-pays , insurance verification, and processing payments
Maintain accurate patient records and ensure confidentiality
Support the dental team with administrative tasks as needed
Requirements:
2 years + of experience with Dentrix software but, not required. Willing to train the right candidate.
Bilingual (English/Spanish)
Previous experience in a dental office preferred but, not required.
Strong organizational and multitasking abilities
Proficient with dental software and Microsoft Office Suite (preferred)
Friendly, professional demeanor with a focus on patient care
Ability to work independently and as part of a team
High school diploma or equivalent required
Excellent Vocabulary Skills
Punctual and Reliable
Able to follow direction