DescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Accounts Receivables team is a part of the Enterprise Platforms Center of Excellence (COE). The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement and increase member value. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency.We are looking for a Product Owner to join our team! We are in charge of the core engine that delivers enhancements to customer journeys associated with transaction posting, billing, payments and other crucial Accounts Receivables capabilities.Does this sound like you?
Exhibits high level of customer empathy, an ability to see offerings through the eyes of the user, ensuring each new release incrementally enhances the product experience.
Strategic problem solver, who connects the dots of how business requirements solve the problem statement. Outstanding collaboration skills and emotional agility to recognize when a pivot is required to overcome a system or process constraint.
An effective communicator, who consults on how technology can help solve a business need and drives alignment on standard platform capabilities, that can be scaled to new use cases.
Can influence without authority with the ability to work in a dynamic, complex environment
Comfortable with navigating with ambiguity and can switch from high level context with Senior Executives to granular level of detail with Engineers
Has enthusiasm and passion for great products and services. Employs story telling to articulate product vision.
Has passion and convictions and the innate ability to inspire followership in others.
Ability to think creatively and influence decision making across departments and levels within the organization.
Key Responsibilities
Work with consumers and engineers to understand and prioritize product features across platforms/products
Translate and communicate product roadmap into a product backlog of well-defined features with the appropriate acceptance criteria.
Review existing products and workflows for modernization opportunities.
Use analytical abilities and strategic perspective to identify trends & recommend solutions that will help improve user experience
Communicate and build consensus across multiple departments and partners in creating the software product and platform requirements.
Partner with other product and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions
Ensure that the appropriate tracking and reporting is in place to monitor performance post launch in order to evaluate future investment.
Perform Demos and Launch Announcements with key team members to demonstrate success and metrics of improvement.
Qualifications
Bachelor's Degree in Computer Science, Information Systems, or other related field (or has equivalent work experience) preferred.
2 years experience in Product Management (or business analysis) with consistent track record in defining winning product constructs and delivering a product vision and strategy
High degree of software development lifecycle, Scrum, Agile, BDD, Scaled Agile Framework and principles
Previous knowledge and experience with delivering at scale are a valuable asset
Familiarity with one or more modern programming languages and software architecture patterns preferred
QualificationsSalary Range: $60,000.00 to $110,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Job: TechnologyPrimary Location: US-Arizona-PhoenixSchedule Full-timeReq ID: 24016573