Job Details

ID #46033666
Estado Arizona
Ciudad Phoenix
Tipo de trabajo Permanent
Salario USD Depends on Experience Depends on Experience
Fuente MST Solutions
Showed 2022-09-27
Fecha 2022-09-07
Fecha tope 2022-11-06
Categoría Etcétera
Crear un currículum vítae

Salesforce Business Analyst - FTE

Arizona, Phoenix, 85001 Phoenix USA

Vacancy caducado!

Role: Salesforce Business Analyst

Location: Remote, (preferred location AZ)

JOB SUMMARYWorks with customers (onsite or virtually) to elicit and analyze their requirements. Develops, designs, and implements Salesforce solutions. Additionally, Business Analysts routinely perform project management functions, depending upon the size of specific client engagements. Reports to a Practice Lead with dotted-line reporting to a Project Manager as assigned on project teams. No supervisory responsibilities. May be assigned to projects outside of their main practice area as needed.

ESSENTIAL FUNCTIONS
  • Contributes and/or builds a clear requirements development strategy for each customer engagement and leads discovery activities to gather, define, and document business requirements.
  • Works closely with architecture, development, and other technical teams to ensure sound solution design directly related to customer requirements, business processes, and Salesforce platform capabilities.
  • Develops implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support.
  • Documents project requirements in the form of use cases, business requirement documents, and user stories.
  • Plays a key role in Agile/Scrum software methodology through ceremonies including demonstration of solution functionality to business stakeholders as needed.
  • Presents solution options to customers, evaluating the pros and cons of declarative configuration against code and customization.
  • Works in a distributed team environment, typically online via MS Teams or Zoom.
  • Monitors and reports on progress as well as problems and solutions.
  • Works on multiple projects simultaneously.
  • Foster’s partnership with customers/stakeholders/sponsors.

ADDITIONAL FUNCTIONS
  • May be responsible for developing and managing projects and their cost, time, scope, goals, and deliverables, as needed to assist the Project Manager or when no Project Manager is assigned, depending upon the size of specific client engagements. • This position may play the role of Scrum Master depending on project needs.
  • Other projects or duties as assigned.

MINIMUM QUALIFICATIONS

KNOWLEDGE/SKILLS/ABILITIES
  • Bachelor's degree in Business, Computer Science, Software Engineering, MIS, or related field; or equivalent combination of education and experience.
  • At least 1 year of experience as a Business Analyst or Systems Analyst
  • 1 year of experience working in an Agile/SCRUM environment preferred
  • Ability to effectively communicate relevant subject matter to both business and technical teams.
  • Highly detail-oriented, well organized, and able to coordinate multiple projects simultaneously.
  • Strong analytical, problem-solving, and conflict resolution skills.
  • Energetic, motivated, service-oriented, and effectively managing multiple priorities at a time.
  • Excellent listening, oral, and written communication skills
  • Strong stakeholder management skills
  • Experience in strategic planning, risk management, and change management desired
  • Located and able to work in the U.S. and able to travel locally in the Phoenix market up to 40-60%
  • Familiar with Microsoft Project, Attlassian and other SDL related tools and applications
  • PMP, CSM certifications preferred

PERSONALITY/OTHER:
  • Spirit of humility and service mindset.
  • Must be a self-starter.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to overcome obstacles with a proven track record of creating innovative solutions.

Vacancy caducado!

Suscribir Reportar trabajo