Data Entry Customer Service Agent

Salary: $21-$23 per hour (DOE)Benefits: Full benefits package includedAbout Us: Bela Brand Bat is a leading architectural firm dedicated to delivering innovative and sustainable solutions to our clients. With a focus on excellence and integrity, we strive to exceed expectations in every project we undertake.Job Description: We are seeking a meticulous and customer-oriented Data Entry Customer Service Agent to join our dynamic team at Bela Brand Bat. As a key member of our organization, you will play a crucial role in ensuring the smooth operation of our data management systems while providing exceptional customer service to our clients.Responsibilities:Accurately input and maintain data related to architectural projects and client interactions into our database systems.Respond promptly and professionally to client inquiries via phone, email, and other communication channels.Provide friendly and knowledgeable assistance to clients regarding project status updates, billing inquiries, and general information about our services.Collaborate closely with our project management team to ensure accurate and timely data entry and documentation.Identify and report any data discrepancies or issues to the appropriate department for resolution.Uphold confidentiality and security standards when handling sensitive client information.