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Job Details

ID #17182382
Estado Arizona
Ciudad Phoenix
Tipo de trabajo Contract
Salario $28.00 - $29.00 per hour
Fuente BCforward
Showed 2021-07-23
Fecha 2021-07-23
Fecha tope 2021-09-21
Categoría Etcétera
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Customer Service Represetative

Arizona, Phoenix

Vacancy caducado!

BCforward is currently seeking highly motivated Job Title in the location !

Job Title: Customer Service Representative

Location: Phoenix, AZ

Expected Duration: 1 Year Actively listen and identify the client's needs via e-mail and or phone while tactically executing solutions on their behalf Act as a consultant, guide them through the process each step of the way and educate them on the self-serve opportunities that exist Ability to work independently and in a team environment to maximize productivity in the most efficient manner Build and strengthen in-depth relationships with both internal and external clients Leverage relationships and people skills to influence better outcomes for clients Demonstrate advanced knowledge of commercial treasury management products and services in support of the client's needsDeliver Client Obsessed Results Demonstrate a solution oriented mindset Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality Respond to requests with a sense of urgency Collaborate with clients and internal service partners to achieve desired outcomes Identify areas of emerging risk, control issues and cross LOB impacts, and immediately escalate concerns to management when appropriate Share your knowledge and become a mentor, help your team succeedModernize Client Experience Investigates root causes of process inefficiencies and delivers proposals on opportunities for process improvement Demonstrate the ability to work in an agile environment Understand Existing & Upcoming Technologies to support client requests Demonstrates a growing understanding of application knowledge and is able to navigate service platforms with minimal guidanceSkills required to succeed in this role Relationship Management Data Analytics Advanced Communication Work under pressure Change Management Positive Can-Do Attitude Tactical Execution Strategic Thinking Exceptionally OrganizedAbout You Bachelor's degree preferred & / or 4+ years of equivalent work experience Microsoft Office adeptwww.BCforward.com www.facebook.com/bcforward This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to, and including, both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration. Interested candidates please send resume in Word format Please reference job code 139577 when responding to this ad.

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