Job Description:
We are looking for an enthusiastic and customer-focused Customer Service Representative to join our team in Phoenix, AZ. In this role, you will be the first point of contact for our customers, addressing inquiries, resolving issues, and ensuring an exceptional experience. If you’re passionate about helping people and thrive in a fast-paced environment, this opportunity is perfect for you.Responsibilities:Respond promptly and professionally to customer inquiries via phone and email.Address customer concerns and provide effective solutions in a timely manner.Process orders, returns, and exchanges while maintaining accurate records.Collaborate with internal teams to ensure customer satisfaction.Maintain a strong understanding of our products and services to assist customers effectively.Proactively identify ways to enhance the customer experience.