All incoming specialists will be trained into one of our Claims Queues: filing claims on mobile devices, laptops, and other consumer electronic items. As part of on-boarding, we offer full training on diagnosing technical issues and filing claims over the phone. This role is fully remote.What You'll Be Doing:Assist customers with the claim filing process, including approving and denying claimsFind and deliver solutions to common problems with consumer electronics, including creative problem solving as part of the claim-filing processEnter and maintain detailed and accurate customer notes via the Salesforce Customer Relationship Management toolProbing and performing repair diagnostics – on mobile devices, electronics, and other gadgets over the phoneBe a part of creating and piloting new programs, including detailed recording of process documentsFollowing the successful completion of the training program, specialists will be assigned a permanent shift. Shifts have the possibility of working nights and/or weekends.You're our Ideal Candidate If: 
Job Details
ID | #53994221 |
Estado | Arizona |
Ciudad | Phoenix |
Tipo de trabajo | Full-time |
Fuente | SquareTrade |
Showed | 2025-06-13 |
Fecha | 2025-06-13 |
Fecha tope | 2025-08-12 |
Categoría | Etcétera |
Crear un currículum vítae |
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