Client Relationship Representative

Job DescriptionWe are looking for a Client Relationship Representative to serve as a key point of contact for our clients, ensuring their satisfaction, retention, and continued partnership with Beloform. This role requires strong interpersonal skills, excellent communication abilities, and a passion for delivering high-quality service. The ideal candidate will be proactive in identifying client needs and fostering long-term relationships.ResponsibilitiesServe as the primary liaison between the company and assigned clientsUnderstand client objectives and provide tailored support to meet their needsMaintain regular contact with clients via phone, email, and in-person meetingsAddress client inquiries, concerns, and feedback in a timely and professional mannerCoordinate with internal departments to ensure client deliverables are metPrepare reports on account status and present updates to managementMonitor client satisfaction and identify opportunities for upselling or renewalsSupport onboarding processes for new clients