Biltmore Bilingual Spanish Law Firm Receptionist

Description We are offering an exciting opportunity in the Legal industry, located in Phoenix, Arizona. The role is a Biltmore Bilingual Spanish Receptionist, which involves a wide range of responsibilities such as handling customer inquiries, organizing files, and maintaining accurate records. It is an essential role that supports our team by providing high-quality service to our clients.Responsibilities: Handle customer inquiries with professionalism, providing accurate information and resolving issues. Use your bilingual skills to communicate effectively with our Spanish-speaking clients. Manage the multi-line phone system, ensuring all calls are directed to the correct individuals or departments. Organize and maintain files, ensuring all documents are accurately filed and easily retrievable. Process customer data entry tasks accurately and efficiently. Schedule appointments and manage calendars to ensure smooth operations. Use Microsoft Excel, Outlook, and Word to complete tasks and communicate internally. Maintain a welcoming and organized reception area. Deliver excellent customer service, building strong relationships with our clients. Handle email correspondence professionally and promptly. Requirements Proficiency in Spanish and English languages is essential Minimum of 1 year of experience in a similar role or in a customer service environment Experience in answering multi-line phone systems Excellent customer service skills Proficient in data entry tasks Experience in email correspondence Strong interpersonal skills for effective communication with clients and team members Proficiency in Microsoft Word, Excel, and Outlook Ability to organize files efficiently Experience in scheduling appointments Familiarity with multi-line phone systems is a plus Legal industry experience is desirable but not mandatory Must have the legal right to work in the specified location Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .