A property management leasing agent is responsible for showcasing available rental units to potential tenants, negotiating lease terms, and managing the leasing process to maintain high occupancy rates within a property, while adhering to all company policies and legal regulations; essentially acting as the primary point of contact between prospective tenants and the property management team.
Key responsibilities:
Application Processing:
Collect rental applications, verify tenant qualifications by performing income verification, and reference checks.
Lease Negotiation:
Discuss lease terms with potential tenants, including rent price, move-in dates, and other relevant details
Lease Execution:
Prepare and execute lease agreements, collect security deposits, and manage move-in procedures.
Tenant Retention:
Build rapport with current residents, address concerns promptly, and work to renew leases.
Reporting and Data Analysis:
Track leasing activity, maintain accurate records, and generate reports on occupancy rates, lead generation, and other key metrics.
Required Skills:
Excellent Communication Skills:
Ability to effectively interact with potential tenants, understand their needs, and present information clearly.
Sales and Persuasion Skills:
Convincingly showcase the property's features and benefits to secure leases.
Customer Service Focus:
Provide exceptional service to both prospective and current tenants.
Organizational Skills:
Manage multiple tasks efficiently, including scheduling appointments, maintaining paperwork, and following up on leads.
Typical Work Environment:
On-site at the property, spending significant time conducting tours and interacting with potential tenants.
Office setting to manage paperwork, data entry, and communication with management.
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