We are seeking a dedicated and enthusiastic
Customer Service Representative to join our team.
In this role, you will be the first point of contact for our customers, providing exceptional service in a fast-paced environment. Your primary
responsibilities will include assisting customers with their inquiries, processing orders, and ensuring a positive experience throughout their visit. Ideal candidates will possess strong communication/organizational skills.
Responsibilities
Greet customers warmly and provide assistance with their needs.
Process customer orders accurately and efficiently using a drycleaning POS system.
Maintain cleanliness and organization of the work area
Upsell items to enhance customer satistaction and increase sales.
tagging clothes to prepare for cleaning
Manage time effectively to complete tasks within designated timeframes.
Requirements
Previous experience in a customer service role.
Strong time management skills to handle multiple tasks efficiently.
Excellent communication skills with the ability to engage positively with customers.
Ability to work in a fast-paced environment while maintaining attention to detail.
A team-oriented mindset with a willingness to assist colleagues as needed.
Join us in delivering outstanding service and creating memorable experiences for our Customers.