Vacancy caducado!
Job Description
We are looking for an
Area Management Specialisttoensure that the operations of the property(ies) in assigned area of oversight are in compliance with the standards and expectations of Operational Excellence, other stated guidelines of Mercy Housing Management Group (MHM), and Mercy Housing. Completes all reasonable work-related directives given by supervisor and above. Based on the assignment, is responsible for ensuring or supporting adherence to Operational Excellence standards and property-specific goals. Specific periodic assignments are identified in writing by Area Director of Property Operations or Regional Director.How we support of #MercyStrong team- Developed and implemented safety processes for all worksites and provided protective equipment for all staff, to ensure that onsite staff is safe and is secure performing essential work.
- Limited number of staff onsite at properties to enable everyone to safely distance while completing critical tasks.
- Expanded our early Friday hours to allow staff to be with family and friends during this challenging time.
- Provided onsite employees with quarterly bonus pay to help them and their families during this time.
Qualifications
Education: High school diploma or equivalent required. Professional certification in property or affordable housing management preferred.Experience: Minimum of two years of administrative, accounting, customer service, and/or supervisory experience preferred. Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties preferred. Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws. Experience being accountable for financials.Abilities:· Relate well to people from diverse backgrounds.
· Comprehend and communicate in the English language both orally and in writing.
· Interpret and understand financial information generated from property management software reports.
· Legally operate a motor vehicle (valid driver's license).
· Work in a collaborative manner and in a team environment.
· Travel occasionally.
·Proficiency with Microsoft Office.
· Define and solve problems.
· Understand and commit to the Mission and Values of Mercy Housing.
Essential Job Functions & Responsibilities:The objectives and primary examples from the Operational Excellence system of MHM are outlined as follows:
FINANCIAL RESULTS· Ensures that rent collection procedures are followed and benchmarks are achieved.
· Ensures that occupancy levels are at budgeted levels and higher, where possible.
PROPERTY STANDARDS· Ensures that all regulatory compliance requirements, including file compliance, recertifications, interim recertifications, and appropriate documentation, are followed, monitored, and completed.
· Ensures that physical guidelines are achieved at each property, in accordance with expectations of ownership and/or Operational Excellence.
WORK ENVIRONMENT/LEADERSHIP DEVELOPMENT· Ensures the day to day management of site-level staff in accordance with expectations of ownership and/or Operational Excellence.
· Ensures that positive, collaborative internal and external relationships are fostered and maintained and that requests are responded to in a timely manner.
CUSTOMER SERVICE· Ensures that resident concerns are appropriately addressed in a timely manner.
· Ensures the delivery of great customer service to residents.
This is a brief description summarizing the abilities and skills needed for the position.
Additional Information
Compensation : $28.00 per hour target rate.
Vacancy caducado!