We’re hiring a Front Desk Supervisor to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!
The Grand Hotel at the Grand Canyon, the only 3-diamond hotel in Tusayan, AZ, offers a unique blend of rustic and modern design, with amenities like an indoor heated swimming pool, spa, and fitness center. Located just a mile from the South Entrance to Grand Canyon National Park, it's perfectly situated for exploring the area. Operated by Xanterra, the Grand Hotel has 121 rooms, two dining facilities, and a retail shop. With a peak season from April to October, the year-round staff of approximately 90 employees creates unforgettable experiences for guests and themselves.
Job Summary:
The Front Desk Supervisor resolves guest concerns to the best of their ability calling on direct reports when necessary, in addition; assists Manager in the training of all front desk staff, and is responsible for performing all functions and responsibilities of a Guest Service Agent and Night Audit when needed.
The Details:
Position Type: Full-Time, Year-Round
Pay: $20.25 per hour
Housing: Low-cost employee housing available!
APPLY NOW!
Qualifications:
One-year management or lead experience preferably in guest service setting.
Possess sufficient experience and technical expertise in all functions of the front desk, including experience with front office software (knowledge of Opera desired).
Strong guest service and interpersonal skills.
A personal vehicle is currently required for this position as the employee housing is not directly on-site.
Life at The Grand Hotel:
Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV
A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
Meet people of all ages from all over the country and world!
Perks & Benefits:
Free entry to Grand Canyon National Park
Free Grand Canyon Railway Train rides
Planned employee trips and activities
Exclusive retail and dining discounts at The Grand Hotel and other Xanterra properties
15% Verizon service/products discount
Access to hotel fitness center and pool
$350 Referral Bonus Program
The adventure of a lifetime!