Vacancy caducado!
Find out why eXcell is the employer of choice for contractors! Join eXcell and enjoy our generous employee benefits! We currently have a new opening for a qualified L3 Strategic Technician (Flex) to join a successful technology company for an onsite position in Chandler, AZ. PCLD / ITSC / VC Support:
- Installing and configuring OS on client systems
- Migrating client data to new systems
- Picking up surplus equipment from users
- Preparing old equipment for re-dispositioning and e-waste handling
- Processing and testing failed systems returned from clients
- Ensuring all client inventory assets are stored and distributed in a clean and professional manner
- May be required to perform client or interdepartmental deliveries
- Daily and quarterly preventative maintenance checks in the conference room environment
- Daily updates in the database of record, both online and offline
- Monitoring of online queues to assist customers with break / fix and meeting support requests
- Assisting with large deployment or renovation projects
- Server landing / decommission
- Landing preparation
- Rail / hardware installation
- Cabling
- Remote management setup
- Prep for shipping if needed
- Designate parts identified for waterfall usage
- Proper hard drive handling and disposal
- Unboxing / boxing of servers, ISM paperwork for shipments
- Provide escort service for vendors / techs
- Maintain ISMP ticketing system
- RFID application / scanning, inventory labeling
- Help transport hardware from lab to lab
- Help deploy new tool PC's
- Help disposition old hardware
- Help audit machine hostnames, serial numbers, network to drop information
- Help update asset records, fix, and maintain inventory
- Help clean up old lab and storage spaces
- Help sort re-use parts for stock
- Help monitor the queue for the "Acronis backup failure tickets and re-run the manual backups and apply standard fix if they continue to fail
- Putting OS on non-IT supported systems
- Break / fix support of software / hardware issues
- Managing and updating ISMP
- Minimum 3+ years of technical experience desired
- Must be able to work independently
- Must be flexible
- Must be able to lift 35 lbs. solo
- May be required to walk / sit / stand / crawl / kneel for extended periods
- Must have excellent customer service skills and excellent written / verbal communication skills
- Requires knowledge of Microsoft Office Suite (Outlook, Excel and Word primarily), Windows 8 and Windows 10
- Technical certifications a plus