Vacancy caducado!
Alaska Tales Whale Watching is now hiring and Office Administrator for the 2022 summer season!
We are looking for candidates who possess a positive attitude and enjoy working on a team in a fast-paced and dynamic environment.
Job Details
Complete reservations and administrative tasks
Maintaining a positive, professional work relationship with sales staff
Accurately communicating updates and important information utilizing email and phone
Troubleshooting customer service issues in a calm & professional manner
Understand and comply with all company safety & operational policies
General administrative/ bookkeeping work.
Provides guests with an overview of the tour and answers any questions they may have.
Strong communication skills via email and phone;
Job Skills:
Stay attentive to incoming emails and phone calls;
Ability to create and work in a positive, professional culture and work environment
Organized work space and ability to prioritize;
Efficient computer skills and ability to problem solve;
Sales driven and willingness to fill available tour seats
Collect vouchers and ensure each guest is appropriately checked in.
Provides guests with an overview of the tour and answers any questions they may have.
Ability to multitask during peak sales times
Job duties include selling and booking tours over the phone, processing transactions for sales, answering guest questions, and completing end of day paperwork. The ideal candidate should be outgoing, hard working, excellent at communicating, and be able to make quick decisions.
Some sales experience/customer service would be helpful for this position.
Talk with sales reps from local vendors, communicate with booking agencies via phone, e-mail and extranet platforms, answer questions and take reservations for direct bookings. You will greet and dispatch tour guests on the cruise ship dock in a friendly and professional manner.
You will manage daily tour counts, tour tickets and invoice settlement with the shore sales teams. Attention to detail, excellent customer service, conflict resolution and communication skills are required for this position.
Vacancy caducado!