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OverviewGuidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse.ResponsibilitiesThe Salesforce.com Solution Architect at Guidehouse is a client-facing, subject-matter expert role. Candidates should have deep functional Salesforce Platform expertise and strong interpersonal skills. The Solution Architect is responsible for client delivery, proposal support, new business opportunity identification, knowledge management, and must be able to materially influence the successful outcome of specific objectives of the Guidehouse Salesforce practice growth. The Solution Architect owns the solution construction including the engagement approach and technical components presented to the client. Responsible for the overall design of the functional Salesforce.com solution and for recommending best practice solution designs based on client business needs
Manage complex projects including responsibility for project timelines, deliverables, and resources during all project phases, from requirements gathering through go-live and post deployment client support
Provide detailed level of pre-sales support to include effort estimates and staffing decisions for proposed solutions
Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements and synthesize requirements to create clear and comprehensive user stories and solution design documentation
Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
Articulate the benefits and risks to a solution’s feasibility and functionality
Participate in practice development and continuously look to improve the delivery model and implementation process
Contribute significantly to thought leadership across the platform including ideation and design of new accelerators
Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
Provide hands-on, expert-level technical assistance, coaching and mentoring to developers and other junior staff
QualificationsRequired:Active multi-cloud Salesforce certifications and ability to achieve additional relevant certifications upon hire
US Citizenship required
10+ years of external consulting experience
10+ years of Salesforce implementation experience in an agile development environment
10+ years of experience identifying and documenting business process requirements, developing process flow analysis, data modeling, functional design experience, and creating project plans
10+ years project management experience in a technology or consulting setting
10+ years leading dynamic and highly effective teams on both small and enterprise engagements, facilitate meetings, lead customer support projects, mentor teams of junior team members and effectively manage client escalations
Proven ability to design and optimize business processes and integrate processes across disparate systems, incorporating best practices
Experience writing user stories to capture Salesforce requirements
Experience designing or building Salesforce integrations with 3rd party applications
Experience with data migrations from third party systems to Salesforce
Excellent client-facing written and oral communications skills, relationship focus, and strong technical and business acumen
Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies
Strong problem-solving skills, ability to multi-task, and a high degree of emotional intelligence
BA/BS degree in Computer Science, Engineering, or Business
Desired:MBA preferred
Public Sector experience preferred, but not required
Additional RequirementsThe successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.DisclaimerAbout GuidehouseGuidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.Rewards and BenefitsGuidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Vacancy caducado!