Vacancy caducado!
Dock Representative - $17 per hour plus bonus
Apply online at https://www.alaskatraveladventures.com/more/employment-application/
As a Dock Representative, you are the main point of contact with guests and cruise line shore excursion managers. You will greet and dispatch tour guests on the cruise ship dock in a friendly and professional manner. You will manage daily tour counts, tour tickets and invoice settlement with the shore excursion managers. As the first people to greet our clients, it is vital that you make a great first impression. Attention to detail, excellent customer service, conflict resolution and communication skills are required for this position. Be prepared to work outdoors in inclement weather.
Duties will include but are not limited to:
Accurate completion of administrative duties and reservations (training will be provided)
Maintaining a positive, professional work relationship with cruise line staff
Maintaining confidentiality regarding Alaska Travel Adventures’ financial information
Accurately communicating updates and important information utilizing email, phone & handheld radio
Promoting growth of tour sales with cruise line personnel
Troubleshooting customer service issues in a calm & professional manner
Creating a positive, professional culture and work environment
Understanding and compliance with all company safety & operational policies
Vacancy caducado!