Vacancy caducado!
About Us
VBM Alaska has been serving customers in Anchorage & the Mat-Su Valley for 35 years.
VBM Alaska leads the Anchorage & Mat-Su Valley Managed IT Services & Office technology space with a different goal: to provide all companies with a complete end-to-end, IT & Office technology solution from a single vendor, that is easy to work with and cares about the businesses we support as if they were our own.
The VBM Alaska Difference: A True Partnership
Our client partnerships are the most valued, vital aspects of what we do and who we are. Helping our clients achieve success through innovative and effective information technology is our success. We aim to go above and beyond to exceed our clients' expectations. We are only successful when our clients are successful.
We build meaningful, genuine relationships with our clients, and we succeed because of the people we hire. Our associates value our clients' trust and confidence. This shows through our customer's feelings & expectations of superb service that they gain with receiving the right answers and solutions. We hire individuals who want to be trusted advisors for our clients and want to maximize our customers' engagement with VBM Alaska via our practices, services, and products.
Job Description
VBM Alaska is seeking an energetic and highly motivated candidate for the position of Copier/MFP/Printer Field Service Technician to support the needs of our Copier/MFP/Printer Clients. This is an amazing career opportunity for a young person wanting to start a career-style job. We are open to consider candidates with no experience in copiers and provide training if you have the aptitude, professional appearance and demeanor.
Responsibilities Include:
Performing new hardware installation and upgrades.
Providing technical support and customer service via email, remote, phone, and on-site for the Sharp and Okidata printers/copiers and MFPs we sell and support.
Providing mechanical and electrical repairs to office equipment.
Providing Key Operator training on basic copier functions
Installing and configuring Printer/Scanner drivers
Troubleshooting FAX issues.
Successful candidates should possess the following qualifications/experience:
Demonstrable troubleshooting skills in a similar industry
Experience with working on equipment and skill with electrical and mechanical tools
Basic knowledge of using Windows computers is very helpful
Excellent Communication skills in person with professional customers
Experience dealing with vendor support to deal with software, firmware, and hardware issues
Attention to detail
Ability to multi-task in a fast moving environment
Ability to work individually or as part of a team
Vacancy caducado!