Key Responsibilities:
-Greet and assist guests with a friendly and professional demeanor
-Prepare and serve coffee, espresso drinks, and other beverages to the hotel’s quality standards
-Handle cash and card transactions accurately, ensuring proper cash handling procedures
-Maintain cleanliness and organization of the coffee shop, including workstations, equipment, and seating areas
-Restock supplies and ingredients as needed to ensure a seamless operation
-Provide information on menu items, making recommendations based on guest preferences
-Adhere to all health and safety guidelines, including food safety and sanitation standards
-Manage inventory and report any shortages or discrepancies to the manager
-Work various shifts, including mornings, evenings, weekends, and holidays
-Perform other duties as assigned by the management team
Qualifications:
Minimum Education:
High School diploma or equivalent
Minimum Experience:
-TAPs Card certification preferred (21+ preferred for this position, as we do serve alcohol as well)
-Food Handler’s Card certification
-Previous experience as a barista or in a similar customer service role, preferably in a high-volume coffee shop or café
-Familiarity with coffee brewing equipment and techniques
-Familiarity with serving alcoholic beverages to guests
-Skills/Abilities:
-Strong customer service and interpersonal skills
-Ability to prepare a variety of coffee beverages accurately and efficiently
-Excellent verbal communication skills
-Proficiency in handling cash transactions and using point-of-sale systems
-Ability to work quickly and efficiently under pressure in a fast-paced environment
-Strong attention to detail and commitment to maintaining high standards of service
-Ability to multitask and manage time effectively
-Knowledge of food safety and sanitation regulations
-Passion for coffee and a willingness to learn about new products and techniques
Benefits:
-Competitive salary plus tips and comprehensive benefits package
-Health and dental, plus life insurance coverage
-401(k) retirement savings plan to secure your future
-Opportunities for professional growth and advancement within the hotel
-Work in a supportive and dynamic environment that fosters professional and personal development
Application Process:
Interested candidates can apply online or in person at the Hotel Captain Cook HR office. HR Office hours are Monday through Friday, 8am-4pm. Hotel Captain Cook is committed to diversity and inclusivity in our workplace and is an Equal Opportunity Employer.
RESUMES MAY NOT BE SUBMITTED WITHOUT A HOTEL CAPTAIN COOK APPLICATION