Vacancy caducado!
JOB SUMMARY: Provides professional and administrative support to both the Student Enrollment Services Division and to Accounting and serves as the primary student accounts representative.
REPRESENTATIVE DUTIES
Maintain Student Receivables accounts: establish accounts, record the appropriate entries, reconcile balances, verify and issue students’ billings.
Maintain related student files and documentation.
Analyze past due accounts, determine collectability, process collection communication to students.
Provide excellent customer service support via telephone, fax, email, and to individuals coming into the Student Enrollment Services office.
Serves as the primary overseer and is recipient of all student-related account payment transactions.
Maintain billing-related student accounts including preparation of entries required to adjust/correct account balances; verify monthly student billings for outstanding account balances.
Ensures the restrictions screen for each student is updated as significant transactions occur.
Reconcile student-related payments and daily bank deposits; prepares all corresponding reports submitted to Accounting Office for review and integration.
Verify, analyze data and submit regular reports to the Controller, including periodic Aging Report, and list of accounts currently on hold for non-payment.
Serve as liaison to collection agencies and third-party student account finance vendor, TMS.
Prepare and maintain statements for all special billings/invoicing.
Prepare reports and check requests for weekly refund check processing.
Work with individuals who have delinquent accounts to resolve outstanding balances as possible prior to sending the accounts to collections.
Research and recommends uncollectible accounts for collections to the Controller.
Communicate with staff members in other departments concerning students’ financial status.
KNOWLEDGE and SKILLS
Knowledge of academic office procedures in higher education setting.
Knowledge of laws and regulations as they related to application of student’s financial aid (i.e. VA, FERPA, etc.).
Knowledge of CAMS Enterprise software.
Knowledge of office practices and procedures.
Knowledge of how to operate various standard office machines.
Skill in both verbal and written communication.
Skill in effectively dealing with people at different organizational levels both inside and outside the University.
Skill in exemplifying courtesy, friendliness, and patience.
Skill in PC operation including Outlook, Excel, MS Word, databases, and Internet
Skill in working as a team member to accomplish departmental goals.
Skill in prioritizing multiple tasks and working independently.
Skill in working well under pressure.
Skill in complex problem solving and developing conceptual alternatives.
Skill in maintaining confidentiality of student and accounting information.
MINIMUM EDUCATION QUALIFICATION
High school diploma or GED equivalent.
MINIMUM EXPERIENCE QUALIFICATION
Non-Supervisory: Two (2) years’ general office and/or customer service including accounts receivable/collection or other similar accounting experience and cash handling experience required.
PREFERRED EDUCATION QUALIFICATION
Associates Degree in accounting or related preferred.
Apply online at: https://www.alaskapacific.edu/careers/student-account-specialist/
Vacancy caducado!