Vacancy caducado!
Start a career with First National Bank Alaska, the Best Place to Work in Alaska as recognized four years in a row by Alaska Business magazine readers.
First National Bank Alaska, FNBA, is seeking a Customer Service Rep (CSR) for the Wasilla Branch. The CSR opens all types of new accounts, cross sells basic banking products and services, and responds to customer requests, ensuring compliance with established bank procedures and regulatory requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Provides excellent service to branch customers; opens new accounts, sells basic bank products and services, and makes referrals and cross sells the products and services of other areas of the bank.
2. Assists customers with account reconciliation, responds to account related questions, and performs research.
3. Processes stop payments and lost/stolen items on checking and saving accounts.
4. Closes accounts upon customer's request or as directed by supervisor, updates customer information, and prepares and mails customer correspondence.
5. Maintains awareness of bank and Federal policies, procedures, and/or regulations and keeps up-to-date on required training.
6. May process incoming and outgoing collections, wires and phone transfers, and requests for transfers between accounts. May act as Vault Teller and/or Safe Deposit Attendant.
7. Performs other work-related duties as assigned by supervisor.
EDUCATION & EXPERIENCE:
Minimum: Eighteen months banking experience including six months Teller experience; or two years customer service experience; or equivalent combination of education/training and experience.
Preferred: Familiarity with FNBA products and procedures; sales experience.
FNBA offers:
Advancement Opportunities
Competitive Compensation
401(k) w/ Employer Matching- 100% Match, Up to the first 6% of Contributions
Generous Paid Time Off
Comprehensive Benefits
Team Environment
Family Friendly Culture
Plus many more great benefits
Please visit us at www.FNBAlaska.com/Careers to view the full job posting and apply today.
All applications must be received through FNBA's website to be considered.
FNBA is an Equal Opportunity and Affirmative Action Employer, Member FDIC and Equal Housing Lender.
Vacancy caducado!