Job Details

ID #5970770
Estado Alabama
Ciudad Tuscaloosa
Tipo de trabajo Permanent
Salario USD $55000.00 - $55000.00 per annum 55000.00 - 55000.00 per annum
Fuente Corus360
Showed 2020-11-21
Fecha 2020-11-21
Fecha tope 2021-01-20
Categoría Etcétera
Crear un currículum vítae

ATM Technician

Alabama, Tuscaloosa, 35403 Tuscaloosa USA

Vacancy caducado!

TWO POSITIONS OPEN WITH MORE COMING IN Q1 As a trusted partner to our client, Corus360 is looking for

ATM Field Service Technicians for a full time role in Taloosa AL. As a member of a growing financial organization, this person will be an integral part of a growing team supporting and installing ATM equipment. Travel throughout the city and parts of Alabama is required. A company vehicle is provided.

Essential Functions and Responsibilities:

  • Installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of operations and high levels of member satisfaction
  • Properly schedule calls to appropriately manage response time
  • Reinforce operator training issues with site personnel as appropriate
  • Responsible for ownership of site problems or incidents until the situation has been resolved
  • Required to perform work on products and services of low complexity, specifically financial/ATM products; Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, and First Line Maintenance on ATMs
  • Responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment; May also perform required modular swaps and unit replacements
  • Performs periodic preventative maintenance on assigned products; Diagnoses problems, makes minor repairs, and replaces components; Follows appropriate security procedures pertaining to financial institutions
  • Responsible for all assets that will be used in the delivery of teller machine services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management; Maintain an appropriate parts inventory as well as parts record keeping
  • Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required
  • Responsible for capturing detailed asset information and other data required to complete any invoicing or billing activities
  • May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports
  • Ensure staff productivity measures are achieved; Work together with ATM/ITM operations staff and IT Infrastructure teams to recover machines
  • Repair equipment problems to completion by making the required adjustments or replacing defective parts as necessary.
  • May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 50 lbs.); bending/squatting, walking/standing /sitting for prolonged periods
  • May be required to work on rotating shifts

Experience:

  • Minimum 1 year technical service experience in the financial industry, i.e. ATM/Teller cash dispenser/recycler, coin machine repair etc.
  • Must be able to use a computer
  • Experience in PC Hardware Maintenance and support
  • Works well with minimal supervision; Good problem solving skills; Ability to pick up new skills quickly; Ability to work under pressure; Ability to meet deadlines and produce high quality work
  • Excellent interpersonal skills/customer relationship skills required
  • High level of mechanical/electrical aptitude; Experience maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required
  • High level of personal integrity; Support and promote teamwork and cooperative effort
  • Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call

Education:

  • Associates Degree in Electronics or equivalent military or trade school

Vacancy caducado!

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