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Caliber Living is currently looking to hire a Maintenance Supervisor at our Florence, Alabama location. This position is full time and includes excellent benefits including medical, vision, dental, PTO and bonus potential. Please see below for the full job description. \.
JOB SUMMARY
The Service Manager manages all service requests, preventative maintenance and amenity area maintenance for the property. The Service Director partners with the Community Director regarding oversight of all maintenance related activities/initiatives and in achieving all property goals. The Service Director is responsible to oversee a safe, secure and comfortable living environment for residents, visitors, and staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs various community maintenance functions including but not limited to:
Light bulb changes
Filter changes
Lock repairs/changes
Install/repair window coverings
HVAC repairs
Caulking
Painting
Pool maintenance
Vinyl repair & installation
Electrical and plumbing
Tile, carpet, flooring
Roofing, gutters, fasteners
Ceiling leaks
Inspects and coordinates all make-ready repairs and services.
Must be aware of the condition of apartments and the overall property and immediately initiate action to correct unsafe conditions.
Ensures that storage areas remain locked when not in use.
Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary.
Assists in keeping grounds neat and free of litter.
Performs on-call emergency service as requested. All emergency after hours calls must be responded to immediately, and the service person on call must have the ability to arrive at the property no more than an hour after a call comes in.
Completes all service requests within 24 hours, unless the request requires extraordinary parts or labor.
Must have the ability to select appropriate materials for the property as needed.
Performs inspection of exterior lighting of the property on a schedule determined by the Community Director.
Responsible for maintaining a clean and organized work environment in the maintenance shop.
Responds to resident service requests and concerns in a timely, professional manner.
Reads and/or listens to resident requests/complaints in a calm, respectful, and open manner.
Maintains a complete clean and neat uniform, nametag must be worn when working on any Caliber Property including nights and weekends, if applicable.
Distributes notices and communications to residents as needed.
Demonstrates customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a calm and open manner from coworkers and residents. Responds sensitively to concerns/complaints about maintenance services and exhibits a sense of urgency with assigned work orders.
Attend and assist in resident activities and functions after hours as needed.
Records activities in maintenance log.
Responsible for maintaining other logs (pool, HVAC, preventative maintenance, etc.)
Completes and updates all lighting inspections monthly and fire life/safety inspections as directed by Community Director.
Responsible for monitoring and/or controlling maintenance inventory and/or supplies. Works with Community Director to order tools and supplies as needed to stay within budgetary guidelines.
Assists the Community Director and Assistant Community Director with other tasks as requested.
Comply with and enforce all Caliber policies.
Embraces and executes the vision, mission, and beliefs of the Company.
Supports/Enforces the safety program.
Is punctual and present at work when scheduled.
Flexible with the work schedule, including availability to work weekends, evenings, and/or holidays.
LEADERSHIP RESPONSIBILITIES:
Maintain a preventative maintenance program that minimizes emergency repairs and service repairs.
Work with Community Director to create and implement a schedule to maintain the cleanliness of the grounds, breezeways, and other common areas.
Assists Community Director with recruiting, hiring, and training of service staff.
Schedules service team to ensure appropriate coverage is available to meet property needs, while minimizing overtime hours.
Assists Community Director with documenting performance management of service staff including but not limited to; corrective action, annual reviews, recommendations for promotion and terminations as necessary.
Periodically inspects work performed by other members of the service team to assess effectiveness of current procedures and levels of work performance. When necessary a corrective action plan will be implemented.
Periodically inspects work performed by vendors, contractors, and other service providers to verify the work and materials meet Caliber’s quality standards.
Conducts regularly scheduled safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws to maintain property compliance.
Advises the landscaping vendor and/or Community Director of any irrigation or landscaping issues that need to be addressed.
EDUCATION AND EXPERIENCE REQUIRED:
High school diploma required, college degree preferred.
Federal, State and Local Fair Housing laws
OSHA and EPA regulations and company safety policies
High level of proficiency in written, verbal, and arithmetic skills.
Ability to plan and juggle multi-task environment and support service team.
Must possess solid knowledge of carpentry, electrical, plumbing, etc. information as required by daily operations.
Three to five years of apartment maintenance experience (or equivelant).
Minimum of one year of apartment Service Director experience (or equivelant).
Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps.
Must have the ability to reason and use good judgment.
Must be proficient in heating and air-conditioning, plumbing, appliance repair, and many other areas of repair.
LICENSE(S) OR CERTIFICATION(S) PREFERRED:
Valid driver’s license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation.
HVAC certification.
CPO certification.
EPA certifications Type I and II or Universal for refrigerant recycling.
Ability to earn future designations as required by Industry standards, EPA regulations, OSHA requirements, etc.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Service Director will spend the majority of their time performing hands-on repairs/maintenance work.
Inside and outside work in all types of weather is required.
Prolonged or repeated standing, walking, climbing, stooping, kneeling, and crouching is required.
The ability to frequently transport or move up to 75 pounds variable distances is required.
The ability to occasionally move objects up to 200 pounds, on wheels, is required.
The ability to lift, use and move onsite equipment is required.
The mobility and flexibility to use ladders to access heights in excess of eight to nine feet is required.
Driving to client and/or corporate locations is sometimes required.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Specific hearing abilities required by this job include the ability to communicate with coworkers, vendors, and residents.
May be required to use personal hand tools and some equipment as dictated by the needs of the property.
Vacancy caducado!