Customer Service Agent

Job DescriptionReboot Staff is currently seeking a professional and motivated Customer Service Agent to join our team in Montgomery, AL. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing exceptional support across various communication channels.ResponsibilitiesRespond to customer inquiries via phone, email, and live chat in a timely and courteous mannerResolve customer complaints and provide accurate information regarding products and servicesMaintain detailed records of customer interactions and transactionsFollow up with customers to ensure their issues are fully resolvedCollaborate with other departments to improve overall customer experienceAdhere to company policies and procedures at all times