Client Service Associate

Job DescriptionReboot Staff is currently seeking a dedicated and detail-oriented Client Service Associate to join our growing team in Montgomery, AL. This role serves as a key point of contact for our clients, ensuring an outstanding experience and effective coordination between departments. The ideal candidate will be client-focused, highly organized, and capable of managing multiple responsibilities with professionalism and care.ResponsibilitiesAct as the primary liaison between clients and internal departmentsManage client inquiries, providing timely and effective solutionsMaintain accurate client records and service documentationSupport onboarding processes and follow-up on service deliverablesPrepare reports and summaries for client accounts and internal meetingsIdentify client needs and collaborate with team members to develop strategiesEnsure service delivery standards meet or exceed client expectationsHandle sensitive information with discretion and confidentiality