Overview: We are seeking a self motivated and highly organized individual to join our team as a Community Manager. Being bi-lingual is a plus, must be able to download and use property management software on your smart phone and computer. As a Community Manager, you will be responsible for overseeing manufactured housing communities (mobile home park) in Huntsville and Athens and a RV Park in Tanner, AL.
We are seeking someone who can easily and fluently speak with tenants, so being fluent in English and Spanish is a MUST. This is a part-time position with competitive pay and flexible hours.
Responsibilities:
- Collections Management: Handle collections efforts by contacting residents regarding outstanding rent payments, providing payment options, and working to find solutions that align with our policies. MONTHLY PRINTING IS REQUIRED FOR RESIDENT NOTICES.
- YOU MUST HAVE A HOME LAPTOP, COMPUTER AND PRINTER
- Record Keeping: Maintain accurate records of resident interactions, payments, and communication in our CRM software- Rent Manager.
- Provide exceptional customer service to residents, prospective tenants, and vendors
- Customer Service: Build and maintain positive relationships with residents, ensuring their needs are met and issues are resolved promptly and effectively.
Previous experience in property management or collections is ideal
- Manage administrative tasks related to leasing and resident files
- Conduct thorough tenant screenings and assist with lease signings
- Handle resident inquiries, complaints, and maintenance requests in a timely manner
- Ensure compliance with all applicable laws, regulations, and company policies
- Collaborate with vendors to address property maintenance needs
- Implement marketing strategies to attract new residents and maximize occupancy rates
Skills:
- Strong administrative skills with attention to detail
- Proficient in file management and data entry
- Understanding of legal administrative procedures related to leasing and evictions
- Excellent conflict management and problem-solving abilities
- Ability to effectively communicate with residents, staff, and vendors
- Knowledge of fair housing regulations is essential
- Knowledge of contract negotiations and lease agreements