Tier 2 Systems Administrator

ECS is seeking a Tier 2 Systems Administrator to work in our Huntsville, AL office. Please Note: This position is contingent upon contract award.less thanbr>Job Description:less thanbr>We offer the chance to support the world s finest law enforcement organization and help the people that keep us safe. In this job you will support agents, analysts, and professionals and technology they use to fight terrorism, espionage, cyber-attacks, and major criminal threats. We are seeking candidates committed to high quality to provide courteous and accurate technical information and support in a timely, efficient and professional manner.less thanbr> Responsibilities include:less thanbr> Perform systems administration of desktop and server systems connected to local and wide area networksless thanbr> Desktop system management responsibilities involving Network Access Control admission requirementsless thanbr> Provide support for implementation, troubleshooting and maintenance support for current and emerging technology IT systemsless thanbr> Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.less thanbr> Provide Tier 2 problem identification, diagnosis and resolution of problemless thanbr> Provide support for the escalation and communication of status to agency management and internal customersless thanbr> Proactively, reactively and remotely monitor all enterprise wide servers, applications, systems and databasesless thanbr> Take corrective action by remotely identifying and escalating issues through monitoring, to ensure the operability of all servers and all systemsless thanbr> Use the HP EMS tools to monitor to proactively monitor and manage Enterprise wide serversless thanbr> Manage Windows operating systems, VMware, and SQL Serversless thanbr> Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof or escalate to next level solver groupless thanbr> Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performanceless thanbr> Provide support to crisis eventsless thanbr> Provide user support for system and application issuesless thanbr> Provides advice and training to end-usersless thanbr> Maintain current knowledge of relevant technologies as assignedless thanbr> Participate in special projects as requiredless thanbr>Required Skills:less thanbr> Top Secret Clearance with SCI Eligibilityless thanbr> Two to four years of direct experience with HP Service Manager or ServiceNowless thanbr> Intermediary problem analysis and problem-solving skillsless thanbr> Attention to detail and accuracy within documentationless thanbr> Knowledge of the principles, methods, and techniques used in network systems administration and supportless thanbr>less thanbr> Ability to work in a 24/7 environmentless thanbr>Desired Skills:less thanbr> Computing Environment certification: Windows Server 2012, MSCA, MCP, VCP5, etc.less thanbr> ITIL Foundations certificationless thanbr> Possess an HDI certificationless thanbr> ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.less thanbr> ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and