Client Relationship Representative

Job DescriptionWe are seeking a professional and personable Client Relationship Representative to serve as a primary point of contact for our valued clients. This role focuses on maintaining and enhancing client satisfaction through consistent communication, proactive problem-solving, and an in-depth understanding of client needs.ResponsibilitiesServe as a liaison between clients and internal departments to ensure excellent service deliveryBuild and maintain strong, long-term client relationshipsAddress client concerns and inquiries in a timely and professional mannerCoordinate client meetings, feedback sessions, and progress reviewsMonitor service performance and recommend improvementsAssist with contract renewals, proposals, and documentationReport regularly to management on account status and client satisfaction