Vacancy caducado!
We currently have Evening Shift Opening- 6:30pm-12:00am
5 days a week, off on Wednesdays and Saturdays
Under the general supervision of the Operations Supervisor, The Route Manager will be responsible for managing the total service delivery for up to 10 apartment communities and providing direction and oversight for 8-12 trash technicians within the assigned district. Current property count in the area is (1) but growing In collaboration with sales counterparts, the Route Managers ensures client satisfaction through ongoing client engagement and oversight of a part-time workforce responsible for service delivery on assigned properties.
Responsibilities/Duties
Daily Operations
-Responsible for managing the total service delivery for up to 10 apartment communities and providing direction and oversight for oversight for 8-10 trash technicians
-Responsible for ensuring daily/nightly completion of resident door step trash/recycle pick-up for assigned properties
-Effectively plan, organize and manage time. Ability to manage stress and adapt to changing environment.Comfortable with complexity
-Inspect properties regularly for resident and Service Valet compliance
-Filling in when somebody calls out
Customer Retention
-Makes informed decisions with consideration of customer/associate impact. Takes initiative and applies critical thinking skills to forecast/solve problems and drive results. Ensures maximum quality of service.
-Create and maintain cooperative working relationships and frequent communication with property staff through daily site visits and immediate response to questions and concerns
-Comply with, promote and train on all safety policies and procedures. Report all safety incidents in a thorough and timely manner
-Ensure daily delivery of violations to designated property staff members
-Keep timely/accurate customer, associate and operational records
-Acts in accordance with organizational and quality standards
-Discusses associate’s development needs and subsequently facilitates appropriate support, coaching and/or training opportunities
Service/Support
-Driving to inventory warehouse when needed for supplies (Personal Protective Equipment, Containers, etc.)
-Drive to properties within assigned district/region.
Education, Experience and Skill Requirements
-High school diploma or GED equivalent
-Proficiency in MS Word, Outlook, Excel
-Customer service, and prior people management experience
-Basic employment law, customer service fundamentals, leadership/management principles, verbal/written communication fundamentals/etiquette
-Above and beyond work ethic, integrity and sense of accountability
-Ability to manage stress and adapt to changing environment; comfortable with complexity
-Ability to perform effectively in environments with frequent workload changes and competing demands
-Effectively communicate with others (verbal/written)
-Builds effective teams, hold self/others accountable
Special Conditions of Employment
-Valid driver license and good driving record
-Ability to pass a background check and drug screen
-Ability to operate a motor vehicle and drive for periods of time
-Ability to work outdoors, and drive in changing weather conditions
-Flexibility to work split schedule and/or be on call during irregular hours depending on business needs
Physical Requirements
-Ability to lift up to 50 lbs.
-Carry filled tote up to 50 lbs. up/down stairs
-Bend at waist and lift over shoulder
-Bend at knees and lift over shoulder
-Lift arms shoulder height
-Ability to walk distance of property, and be exposed to disagreeable odors
Affinity Waste Benefits
-Vehicle Allowance
-Company observed holidays
-Career progression opportunities with family owned faith based company that values their employees
Affinity Waste is a drug-free employer. All offers of employment will be contingent on successful background Check. Affinity Waste is an Equal Opportunity Employer.
Vacancy caducado!