Are you passionate about luxury travel and dedicated to creating unforgettable experiences for clients? Join our team as a Luxury Travel Advisor, where you'll design high-end, personalized vacations for discerning travelers. Whether you're an experienced travel professional or new to the industry, we provide the training, tools, and support necessary for success in this rewarding role.
Key Responsibilities
Accurately manage and process incoming reservation requests via phone, email, and online booking platforms, ensuring all bookings are recorded and confirmed promptly.
Provide professional and knowledgeable assistance to clients, addressing inquiries regarding cabin availability, amenities, pricing, and local attractions.
Ensuring all guest information and preferences are accurately captured and communicated to relevant departments.
Deliver exceptional service by addressing client concerns, resolving issues, and ensuring a positive experience throughout the reservation process and guest stay.
Process payments, manage invoicing, and handle any related financial transactions associated with reservations, adhering to company policies and procedures.
Identify and capitalize on opportunities to upsell additional services, packages, or amenities to enhance guest experience and maximize revenue.
Effectively manage and resolve any issues or emergencies that arise during a guest’s stay, ensuring swift and satisfactory outcomes.
Requirements:
18 and coachable
Must have a phone (laptop also preferred, but not required)
Must have good internet connection.
Must be able to handle working under pressure and meet deadlines consistently.
Ability to plan and manage client’s needs with little to no supervision.
Eagerness and capacity to learn
Perks & Benefits:
Exclusive Travel Discounts – Save on personal travel and enjoy VIP benefits
Ongoing Training – Stay current with industry trends and earn certifications
Home-Based Flexibility
Professional Liability Insurance Coverage
IATAN Certification for eligible agents
If you’re ready to turn your passion for travel into a fulfilling career, apply today and begin creating dream vacations for luxury clients!