Vacancy caducado!
Average pay range of $42K or more based on production. If you want to work in a fun, virtual (work from home) environment, then apply today!
It is the responsibility of the Globe Life Add-on Licensed Agent to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this department. The agent is to provide excellent customer service and assist policyholders and/or interested third parties as needed.
Primary Duties & Responsibilities:
Make outbound calls to customers that are eligible for additional coverage.
Receive inbound calls from current customers about adding on additional coverage.
Be able to explain policy benefits.
Assist with correspondence and error corrections for policy service
Other duties as required
Reliable and predictable attendance of your assigned shift
Ability to work Full-Time and/or Part-Time based on the specific position for which you're applying
Required Skills:
The ideal candidate should have the following:
Customer service background and good phone skills.
Excellent communication, both written and oral, and organization skills
Must be able to maintain confidentiality.
Excellent alpha and number recognition skills
Ability to work under pressure and handle high stress situations calmly and with tact and professionalism.
Strong decision making skills with the ability to analyze situations and make logical conclusions.
Be proficient with a computer
Able to multi-function from many different sources
Be customer “friendly”
Be organized and a good time manager
Required Knowledge & Experience:
High school or equivalent
Some college a plus
Sales experience a plus
Insurance experience a plus
Call Center experience a plus
Physical Requirements:
Heavy outbound/inbound telecommunication and moderate writing. Heavy phone and PC usage. Sitting still for extended periods of time.
Hours: Monday-Friday 8am-5pm (overtime as needed)
Benefits are generous and include a Pension Plan, 401K matching, and health/dental insurance.
Please send a cover letter describing your qualifications, your resume and be sure to include your salary requirements.
Corona Virus Pandemic note: All interviews and training have transitioned to a virtual platform. There are continuing opportunities for team members to work remotely as we look to maintain safe and healthy work environments.
Equal Employment Opportunity:
Globe Life is proud to be an equal opportunity employer. Our success depends on the combined skills and talents of all our employees. We are committed to making employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, family status, medical condition, disability, military service, pregnancy, childbirth and related
Vacancy caducado!