Vacancy caducado!
Tier 1 Platform Implementation Specialist
Location: Remote
Department: Real Estate
Competencies
Self starter- Ability to work unsupervised
Problem solver - Think outside of the box
Strong desire to help others be successful
Patience of a Saint - Ability to slow down when needed
Personal and friendly demeanor
Desire to continually learn
Description
ISN is the world leading business management platform for home inspectors. As a level 1 Platform Implementation Specialist; you will be responsible for on-boarding new inspectors on how to use the ISN platform. While building a long term relationship with them. Your performance will be measured by your ISN and Porch retention as well as volume.
What Youll Be Doing
You will work directly with home inspection companies.
You will set up their ISN platform.
You will be the contact person / account manager for those you train.
Two or more trainings per day possible.
Keep your emails and phone calls current.
Create learning tools for our client and team (Help Articles)
Overflow help for Tech department.
Work closely with the training and sales team for the benefit of the home inspector
Some Travel
Ability to communicate via internal chat system
Who You Are
You have a high level of compassion and patience and are comfortable directing the pace, and direction of conversations.
You are comfortable with Gmail and The Google Suite of Programs
You have excellent typing skills > 50 wpm
You have a quiet work environment as you will be on the phone frequently.
You are a self-starter and comfortable working on a team as well as on your own
You have excellent customer service and problem solving skills
Knowledge of GOTOMeeting
Keep up with technology
Quick learner
Organization and efficiency, paying close attention to detail.
Additional Preferred Qualifications
Experience with or in the home inspection industry or real estate industry would be preferred
Experience with training/ adult education
Vacancy caducado!