Office Support Specialist 1

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

Sheridan, Look either to the north, south, east, or west, and you will see stately mountains rearing their snow-capped crests to the sky, ranging in altitude from the smaller foothills to the majestic, awe-inspiring Cloud Peak, 13,500 feet above sea level. From the melted snow and ever-running springs come the Big and Little Goose Creeks, which, while swiftly running and gently murmuring over their rocky beds, meet right in the heart of our city, forming Goose Creek proper, a clear, cool, limpid stream of health-giving waters, amid whose billows and waves live countless mountain trout and game fish of other kinds.

This position provides Administrative support to all divisions in the Sheridan field office.

• Answers phones, takes message and directs calls to appropriate staff.

• Process incoming and outgoing mail.

• Resolves problems and makes recommendations for improvements.

• Performs specialized tasks and coordinates general office functions.

• Copies, scans and/or emails various documents for staff and general public.

• Inventories office supplies and orders when needed.

• Performs monthly task of vehicle logs and procurement card statements.

• Coordinates and/or acts as a liaison between agency or work unit and other agencies.

• Accurately maintains agency files and records; inputs data into databases.

• Responds verbally and/or in writing to requests for information.

• Screens documents for accuracy.

• Provides customer service and is a resource to customers, clients and staff.

• Greets customers, evaluates needs and refers to appropriate staff or agency.

Qualifications

KNOWLEDGE:

• Knowledge of office equipment such as printers, copiers, scanners, fax, etc.

• Knowledge of basic grammar, and sentence structure in written and oral communications.

• Knowledge of computer programs such as Word and Excel.

• Knowledge of basic purchasing and record keeping.

• Knowledge of techniques for providing a high level of customer service.

MINIMUM QUALIFICATIONS:

Education:

Associate's Degree (typically in Business)

Experience:

0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

OR

Education & Experience Substitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.

• Special physical demands are not required to perform the work.

NOTES:

• FLSA: Non Exempt

• All new hires or rehires starting in a non-exempt position on or after January 1, 2018 are required to be paid hourly.

Supplemental Information

020-Department of Environmental Quality - Air Quality Division

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.